Managing your rental
For SIREG and Simple Investor unit owners: what has been reported, what to check in your agreement, and how a handover to a new property manager works.
By the Tenant.ca teamUpdated 7 min read
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This guide is general information for owners of condominium units managed by SIREG Management Inc., part of the Simple Investor Real Estate Group. It is not legal advice. It reflects public reporting up to October 3, 2026, and the situation is still changing, so check the sources below for anything newer.
On September 21, 2026, CTV News reported that SIREG had told investors it was facing market and liquidity challenges that affected its ability to make timely rental payments. CBC News reported that the company, based in Burlington, manages about 1,800 condominium units in 21 buildings across Ontario, and that the Condominium Management Regulatory Authority of Ontario (CMRAO) was investigating after receiving complaints.
The Globe and Mail then reported insolvency filings by at least 14 companies associated with SIREG, most of them owners of individual buildings, with AlixPartners Restructuring Inc. named as trustee. On September 29, 2026, the CMRAO ordered SIREG Management Inc.'s condominium management provider licence immediately suspended and issued a proposal to revoke it. A proposal can be appealed to the Licence Appeal Tribunal, so revocation is not final.
Your next step depends on your own agreement, and owners did not all sign the same one. Under a management agreement, you are the landlord and the company acts as your agent. Under a lease to the company, sometimes called a head lease, the company rents your unit from you and rents it on to the occupant. In that case the company is the occupant's landlord, and the agreement may limit your contact with the occupant.
You own your unit either way. Neither kind of agreement transfers title, and you can confirm the registered owner through Ontario's land registry.
The Globe and Mail reported that insolvency notices sent to owners warn they cannot break their agreement with SIREG and begin collecting rent on their own, though they can apply to a court to be released from it. The Bankruptcy and Insolvency Act bars ending an agreement only because the company is insolvent or has filed. It does not take away other grounds your agreement may give you. Before you give notice, contact the occupant or change where rent is paid, have an Ontario lawyer read your agreement and confirm your ground. Owners in the same building often share one lawyer to keep the cost down.
Build one dated file. Whether you change managers, make a claim in an insolvency proceeding or simply need to answer your lender, these are the records everyone will ask for. Request anything you are missing from SIREG in writing and keep a copy of the request.
If your manager was paying common expenses, insurance or property tax out of the rent, confirm each one directly instead of relying on a statement. Unpaid common expenses can become a lien against your unit, so ask the condominium corporation for your account balance and make sure it has your direct contact details.
A status certificate shows whether your common expenses are paid. The corporation must provide one within 10 days of your request and payment of the fee, which is capped at $100 including tax.
Keep your mortgage payments current even if rent has not arrived. Your lender's contract is with you, not with your manager.
The person living in your unit has a tenancy protected by the Residential Tenancies Act, 2006, whoever manages the building. A change of manager does not end their tenancy or change their rent. What they need is clear, verified instructions about who to pay and who to call, and they should never be asked to pay the same rent twice.
If you are the landlord and SIREG was your agent, a handover means your notice to SIREG and then a written introduction to the tenant from you or your new manager. If your agreement makes SIREG the landlord, do not tell the occupant to pay you or anyone else until your lawyer confirms that you can. What happens to the occupant's tenancy when a lease to the company ends is a legal question to settle first.
Ask for written answers and compare them, including ours. Visibility and control are what owners here went without, so weigh those ahead of the monthly price.
You remain the landlord. Tenant.ca acts as your property manager under a management agreement. We do not lease your unit from you, and the lease stays between you and your tenant.
The fee schedule in our agreement has three lines. Management is $98 plus HST per residential unit per month. Tenant placement is one month's rent plus HST and applies only when a vacant unit needs a new tenant. Repairs are separate: you receive an itemized estimate and approve or decline the work before it starts, except emergency repairs.
Your owner portal shows the rent invoices and confirmed payments for each unit, repair requests with their estimates and your decisions, inspection reports, leases, shared documents and statements you can export.
The agreement runs for 12 months and renews unless either side gives 60 days' written notice before the term ends. The first 60 days are a trial period, when you can end it on seven days' written notice once accrued fees and expenses are paid. Ending it after the trial but before the term is up carries a cancellation fee set out in the agreement, so read that clause before you sign.
A handover has four steps. You give SIREG written notice on a ground your agreement allows; the insolvency alone is not one, so have your lawyer confirm it first. We prepare a management agreement for each unit for you to review and sign. We contact your tenants, confirm their lease details and explain how to pay rent and request repairs. Rent payments then move over on a date confirmed with you and your tenants, because many tenants pay SIREG by pre-authorized debit.
SIREG's buildings are spread across Ontario. Send us the building address and unit number first, and we will tell you plainly whether we can manage that building before anything else happens.
